VAKIL TRADERS
Address: Yusufpur Bajar, Mohammadabad, District Ghazipur, Uttar Pradesh, India – 233227
Email: care@vakilgroupindia.in
Terms & Conditions
By accessing and using our website and services, you agree to comply with the terms and conditions stated here. VAKIL TRADERS reserves the right to modify or update these terms at any time without prior notice.
- All products and services are subject to availability.
- Prices are subject to change without prior notice.
- We reserve the right to cancel orders due to incorrect pricing or stock issues.
- Users must provide accurate, current, and complete information during the checkout process.
- Misuse, fraud, or illegal activities may result in service refusal or legal action.
Shipping & Delivery
- Orders are processed within 1–3 business days.
- Delivery timelines vary based on location and logistics partners, typically between 3–10 business days.
- Shipping charges, if any, will be displayed at checkout.
- VAKIL TRADERS is not liable for delays caused by external factors like weather, strikes, or courier issues.
- If a package is undeliverable due to incorrect address or failure to collect, the customer will bear the reshipping charges.
Privacy Policy
VAKIL TRADERS values your privacy. We collect only essential personal information required for processing orders and providing better service.
- We do not share or sell your information to third parties.
- Information is used strictly for order processing, customer support, and updates.
- We implement secure practices to protect user data.
- By using our services, you consent to our data practices as outlined here.
For any questions, contact: care@vakilgroupindia.in
Cancellation and Refund Policy
Overview
Our refund and returns policy lasts 15 days from the date of purchase. If 15 days have passed, unfortunately, we can’t offer a full refund or exchange.
To be eligible for a return:
- Item must be unused and in the same condition that you received it
- Must be in original packaging
- Receipt or proof of purchase is required
Non-returnable items include:
- Perishable goods (e.g., food, flowers)
- Downloadable software
- Gift cards
- Health and personal care items
- Sanitary or intimate products
- Hazardous or flammable materials
Please do not send your purchase back to the manufacturer.
Partial Refunds (if applicable)
- Items showing signs of use
- Opened CDs, DVDs, software, or games
- Damaged or missing parts not due to our error
- Items returned after 30 days from delivery
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email.
If approved, your refund will be processed and applied to your original method of payment within a few days.
Late or Missing Refunds
If you haven’t received a refund yet:
- Re-check your bank account
- Contact your credit card company
- Contact your bank (processing delays are common)
Still no refund? Contact us at care@vakilgroupindia.in
Sale Items
Only regular-priced items are eligible for refunds. Sale items are non-refundable.
Exchanges
We replace items only if they are defective or damaged.
For exchange, email care@vakilgroupindia.in and send the item to:
VAKIL TRADERS
Yusufpur Bajar, Mohammadabad
District Ghazipur, UP – 233227
Gifts
If the item was marked as a gift and shipped to you directly, you’ll receive a gift credit. If not, the refund will go to the original purchaser.
Shipping Returns
To return your product, send it to:
VAKIL TRADERS, Yusufpur Bajar, Mohammadabad, Ghazipur, UP – 233227
Consider using a trackable shipping service or insurance for valuable returns.
Return shipping costs are your responsibility.
Shipping costs are non-refundable.
If eligible for a refund, return shipping will be deducted.
Need help?
Contact us at {Care@vakilgroupindia.in} for questions related to refunds and returns.